Shipping Policy

Shipping Policy

Thank you for shopping with us at FluxShop! We're committed to getting your pet toys to you as quickly and safely as possible. Please take a moment to read our shipping policy below.

Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email with tracking information once your order has shipped.

Shipping Rates:

  • We offer standard shipping.
  • Free shipping is available for orders over $100 (check the website for any current promotions).

Shipping Methods:

  • We partner with reputable shipping carriers to deliver your orders safely and efficiently. The shipping method used may vary based on the destination, size, and weight of the package.
  • Shipping times may vary depending on your location, but you can generally expect delivery within 14 business days after your order has been processed.
  • Shipping times may vary depending on your location and the shipping method selected. While we strive to deliver your orders as quickly as possible, please note that transit times may be affected by factors beyond our control, such as weather conditions and carrier delays.
  • For domestic orders within the United States, standard shipping usually takes 3-7 business days for delivery, if the product is available at our USA fulfillment centres.
  • Our products ship from 3 locations: USA, China and Australia. Products shipping from China and Australia follow our International order timeframes.

International Shipping:

  • At this time, we only offer shipping within the US.

Order Delays:

  • While we do our best to ship all orders promptly, please note that shipping times may be delayed due to high demand, holidays, or external circumstances beyond our control (such as weather or carrier delays).
  • If you experience any issues with your order or have any questions about the status of your shipment, feel free to contact our customer service team at lololashes888@gmail.com.

Address Accuracy:

  • Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect addresses.

Damaged or Lost Items:

  • If your order is damaged during shipping or you suspect it has been lost, please contact us immediately at lololashes888@gmail.com so we can assist you in resolving the issue.

We appreciate your business and look forward to providing your pets with the best toys!